Tauernhof Flachau auf Facebook
Bewertungen vom Tauernhof Flachau
Tauernhof Flachau auf Google Plus
Webcam/Wetter Flachau
Youtube Channel vom Tauernhof Flachau
Tauernhof Flachau auf Instagram
Tauernhof Flachau Flickr Fotos
Tauernhof Flachau Blog


Formalities & payment

All the information for your vacation, simple and compact!


Arrival and departure

Check-In from 3.00 pm, Check-out at 10.00 am.


For cancellations and shortend stays apply: 7 days before arrrival we charge 90 % of the total arrangement price.
If you cancel earlier than one week before arrival, the cancellation is free of charge. To avoid the cancellation costs we recommend our Tauernhof cancellation model (further infos see below).


Your booking will be confirmed as soon as the deposit of EUR 250,- is transferred into our account. IBAN AT365500000216004412 SWIFT/BIC SLHY AT 2S

Late Check-Out

The check out time is generally at 10.00 am, but you are welcome to stay longer.

  • The room is still available: You can use your room during the daytime. A new check out time is agreed (up to max. 4.00 pm). Costs including lunch buffet per person: EUR 25,-.

  • The room is reserved again: In the Relax Area you can take a shower. Costs including lunch buffet: EUR 15,-. Please inquire at the reception.


We accept cash or Maestro Credit cards: Visa and Mastercard


Pets: EUR 15,- per day without food


Car park: free car park right next to the hotel, Garage EUR 10,- per day, approx. 300 m from the hotel

TAUERNHOF Carefree package

Our response to bureaucracy. No discussion about justifiable reasons for cancellation or other obstacles. – Just go on holiday if everything works out and just be happy!

Booking without if or buts – pragmatically speaking it’s a a surcharge for the option of a free cancellation at any time:

  • Without stating any reasons

  • Can be concluded at any time with the booking and is redeemable at any time.

The surcharge for the carefree package

Independent of the booked offers and the costs of holiday in the Tauernhof, the surcharge for the carefree package is Euro 9,90 per day per room.  (with credit card 3 % expenses)

Our approach to free cancellation

Anyone who books and makes a deposit wants to take his holiday in the Tauernhof. Whatever causes our guests not to take it in the specific case is already bad enough. We don’t need doctor’s notes, no official documents or forms. Not that we aren’t interested in knowing what kept you away, but it doesn’t affect our case formally. Just give us a call, e-mail us, send us a letter or a fax: "We cannot come, please credit our pre-payment to our next visit.” Or: “We’re coming 3 days later.” “We have to postpone for two weeks. Do you still have vacancies then?” “We have to leave one day early...”, whatever.

With the carefree package it´s no problem. There are no cancellation costs, no provisos, no discussions and most of all no bureaucratic hassles.


You calculate your surcharge for free holiday cancellation based on the information given above and add it to the amount of deposit and pay it with the deposit. Now whatever might happen cannot affect your booking financially in any way. Your deposit will still be credited in Tauernhof and you can – with no expiration period – redeem the credit at the next stay at any time. If you don’t use the free holiday cancellation, please not on the payment receipt for the deposit "No Carefree Package". If you do not pay in the surcharge for cancellation, we will charge the cancellation fee.

PS:  Who has to make use of the carefree package, has guaranteed the next time, when everything fits again a wonderfully relaxing holiday at Crystls and we guests who are in a good mood. Perfect, right?

The deposit will be credited to you a new appointment. You will not be refunded! The deposit you paid will be credited toward a new date for you. It will not be refunded!

Cancellations and short stays: Last week before arrival 90% of the whole arrangement price is charged, previous cancellations are free of charge.


Prices and contract subject to change.
Court of juristiction: St. Johann im Pongau