We only receive all information and measures from the federal government in pieces, please understand that we are constantly changing and expanding the information on this page in order to keep it up to date. We will try to pass the measures on as best we can, but we cannot guarantee the content.
Our guideline of the federal government: Safe Hospitality
For our guests from home and abroad, the greatest possibile security is a decisive factor in the items of the coronavirus. The aim is to reduce the risk of infection whe vacationing in Austria as much as possible and to enable a carefree and safe vacation. Our team will be tested regularly for COVID-19. We are allowed to show the "SAFE HOSPITALITY" logo.
A free cancellation is possible for direct bookings up to 1 week before arrival. Later changes will be charged at 90%. In the event of a cancellation due to Corona (official travel restriction, positive test, K1), the cancellation is free of charge up to 1 day before arrival if you have recovered or have been vaccinated.
The personal responsibility and behavior of the guests in the restaurant is important!
Your bike clothes will be washed in a machine for all guests. Our detergent fees laundry from viruses and bacteria to 99.9 % at temperatures as low as 20 °C. Do you want your laundry to be washed separately? Please inquire at reception and have them washed separately for an additional charge.
The public areas such as the fitness studio, games room and table tennis / billiards are subject to more intensive cleaning and disinfection intervals. Disinfectants and towels are available in the rooms for personal use so that you can serve yourself before using them. The distance rules also applies here.
Ski amadé has prepared a summary.
That and more information on the pages of our mountian railways from Ski amadé and Snow Space Salzburg.