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Corona information for 

HARMLS  & CRYSTLS APARTHOTEL &

Hotel TAUERNHOF

FLACHAU1.com - your safe vacation in the mountains

Free cancellation up to one day before arrival!*

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Book a vacation without any risk!


* In the current situation with the corona virus, we would like to assure you that all bookings for the summer season 2021 can be canceled free of charge up to one day before arrival if an arrival or stay is due to official measures such as travel warning, positive corona test, K1 quarantine, ...  are not possible.

Book summer holiday

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Behavior for our guests

General recommendations that are already known to us generally apply:

  • Use an FFP2-mask in public areas.
  • Access tests & registration requirement
  • Gastronomy in the hotel: a self-test must be carried out under supervision on site every 2 days from the stay that goes beyond the validity of the access test.
  • A guest group may include a maximum of 4 adults (+ associated children) indoors and a maximum of 10 people outdoors
  • Food and drinks may only be consumed while sitting. Consumption at the issuing point (bar) is not permitted.
  • Observe the hygiene requirements at the self-service buffet.
  • Curfew is at 10 p.m.
  • Wash and disinfect your hands multible times throughout the day.
  • Keep a distance of at least 2 meters from other people.
  • Be sure to sneeze / cough into the crook of your elbow.
  • Applies zu guests in the restaurant: use an FFP2 mask when entering up to the table and when leaving the table.

With your care you protect yourself, other guests and the entire Tauernhof team!

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Relax area und pools

  • Keep a distance of at least 2 meters from other people. The distance regulation applies in the entire relax area and the changing rooms.
  • All interiors are equipped with effective ventilation for fresh air.
  • Number of people allowed in the sauna system: in the steam bath 3 people, in the infrared cabin 2 people,  in the finnish sauna 4 people and in the sanarium 6 people.
  • Regular airing every 15-20 minutes
  • For people who live in the same household, the distance rules and maximum persons do not apply to each other.

Security through coronavirus tests of our employees

For our guests from home and abroad, the greatest possibile security is a decisive factor in the items of the coronavirus. The aim is to reduce the risk of infection whe vacationing in Austria as much as possible and to enable a carefree and safe vacation. Our team will be tested regularly for COVID-19. We are allowed to show the "SAFE HOSPITALITY" logo.

Hotel rooms

Our rooms and all sanitary facilities are cleaned with 188 °C steam. A virus loses its chance of survival.
 

Bed linen

The bed linen is whased by a certified professional laundry in accordance with regulations

Critical points

The most important contact points such as doors, handrails, elevator, buttons,...  are cleaned at shorter intervals.
 

Bath and hand towels

They are washed in accordance with WHO guidelines to ensure disinfection.
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Culinary in the Tauernhof

The personal responsibility and behavior of the guests in the restaurant is important!

  • We take care of the distance to the next table.
  • Common groups of guests and our serving staff are excluded from the distance. If possible, the distance should be maintained. 
  • To avoid crowds in the buffet area, you can choose from 3 arrival times in the resataurant: 6.30 p.m., 7.15 p.m. and 8.00 p.m.
  • When we greet you in the restaurant, we forego a warm handshake, but serve you all the more attentively.
  • Our service employees wear FFP2 masks. 
  • Our guests wear an FFP2 mask when entering and leaving the table.
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Sports- and bike program

Tours

  • The general rules of conduct and personal responsibility apply
  • Keep a distance when doing sports and on our group tours.
  • Group sizes should currently not exceed 10 people (including trainers an tour guides)
  • We make sure that the tours do not start at the same time and thus we ensure that not too many people meet at the sports camp and the bike rental
  • We take care of the thorough cleaning and disinfection of the rental equipment (helmets, bike handlebars,..) after each use.

Biker laundry service

Your bike clothes will be washed in a machine for all guests. Our detergent fees laundry from viruses and bacteria to 99.9 % at temperatures as low as 20 °C. Do you want your laundry to be washed separately? Please inquire at reception and have them washed separately for an additional charge.

Gym & leisure rooms

The public areas such as the fitness studio, games room and table tennis / billiards are subject to more intensive cleaning and disinfection intervals. Disinfectants and towels are available in the rooms for personal use so that you can serve yourself before using them. The distance rules also applies here.

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All information about the safety measures and regulations in the winter sports

Ski amadé has prepared a summary.

  • What measures are taken in the ski restaurants? 
  • Information on ski schools.
  • Information on the operation of the cable railways.



That and more information on the pages of our mountian railways from Ski amadé and Snow Space Salzburg.

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„Stop Corona“: Your companion on vacation in Austria

It doesn´t take up any space in your suitcase and helps you when it matters: the "Stop Corona" app from the Austrian Red Cross.

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We only receive all information and measures from the federal government in pieces, please understand that we are constantly changing and expanding the information on this page in order to keep it up to date. We will try to pass the measures on as best we can, but we cannot guarantee the content.

Our guideline of the federal government: Safe Hospitality